my Citi gif

FAQs

1. What is myCiti?

myCiti is a packaged technology solution with SaaS distribution model for enabling the urban complexes manage & run their day to day operations easily through a unified platform. It helps in all kinds of intra community communications, complaints, maintenance, visitors management and more.

2. Where can I get the app?

The app is currently available for download from the Google Play Store, it will soon be made available on the Apple App Store as well. As a resident/user, you can fully utilise this app only when your complex registers with us.

3. How easy it is for the residents and staff to use this app?

Anyone using a smartphone will find it very easy and intuitive to use. The whole idea is to eliminate the paperwork, provide transparency and real-time updates to make things simplified for residents, management committees, staff, vendors and anyone else who ever uses the myCiti app.

4. How can we request for a demo?

Please fill the form on our website to submit your request or write to us at info@myciti.in. We will coordinate and plan for the on-site demo at the earliest upon receiving the request.

5. How quickly can I get onboarded with the myCiti app?

The app can be onboarded and deployed within 5-7 days of your society(residential or commercial) management team signing up with us. We will create & configure your society, do the initial data entry as needed and also conduct an onboarding training for your Admin/Staffs/Users to ensure a smooth transition.

6. How much do I have to pay for using the myCiti app?

Only the management committee of your gated complex needs to subscribe for myCiti's services and agree on the Payment terms & conditions; the app is absolutely free to use for the residents. If you want to use any premium household services, you can subscribe to them in-app whenever you want to.

For any additional questions or concern, please contact us at +91 8511117580 or write to us at info@myciti.in